Chat with our specialist doctors
General Physician
Skin and Hair Specialist
Bone and Joint Specialist
Derma Care by Kaya

How Online Doctor Consultation Works?

Consult Doctor on Chat
Start a session
Select the type of category you would like to consult with the doctor.
Ask a Problem with Doctor
Tell us what’s troubling you
Type in your concern and attach prescription, lab reports if any. Help doctor understand your case better.
Consult doctor in India
Connect with the doctor
A doctor is auto-assigned to you that best matches your concern. You will get a diagnosis and treatment for your condition.
Follow doctor online
Follow up with your doctor
Still, need more clarity? You can follow up with the doctor even after your chat window closes.
Total Consultations
Daily Consultations
100% confidential discussion
100% Confidential
All advice & consultations are completely confidential. You can also delete chats whenever you want.
Certified doctors consultation
Certified Doctors
We offer quality healthcare through our network of certified and experienced doctors.
Seek expert opinion anytime, anywhere
Forget the hassle of long queues and rush hour. Seek expert opinion anytime, anywhere.
Affordable, cost effective, and economical
Cost Effective
We provide medical assistance on non urgent queries for free. Fee starting at ₹50 for faster response to queries.

Frequently Asked Questions

When will I get an answer to my query? What happens if I don’t get a response?
If you opt for a free consult, then we make sure the doctor replies within 24 to 48 hours. In case of a paid consult, you will receive a reply within 2-4 business hours. However, if you do not get any response within the stipulated time, we will refund your money back into your account.
Who are the consulting doctors?
All the doctors are registered medical practitioners. Along with qualifying degrees - experience, research and track-record of practice are taken into account before a doctor is credentialed with Tata 1mg and is given access to answer patient queries.
Will the doctor be able to resolve my issue?
Our doctors will give you expert advice on your problem and help you identify next steps which may include further tests, medicine recommendation or lifestyle tips. Few cases require face-to-face examination and we do ask patients to share pictures or reports if they can, for a conclusive diagnosis.
Is my consultation private with my doctor?
Privacy of data is one of the fundamental human rights and we at Tata 1mg understand that. All your medical history and online consultation with us are completely private and confidential. We are compliant with industry standards to ensure your consultations are securely stored.
For how long is the consultation valid?
In the case of a paid consult, you can follow-up with your doctor for up to 3 days. In case you opt for a free consult, follow-up questions are valid for one day only.
Do you have a refund policy?
We have a “take-it-easy” policy. If for any reason you’re not convinced with your online consultation, you can write to us at [email protected] and we will review the consult with the doctor - seeking clarifications on your queries that were answered. 100% refund will be given in genuine cases.
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Tata 1mg provides you with medical information which is curated, written and verified by experts, accurate and trustworthy. Our experts create high-quality content about medicines, diseases, lab investigations, Over-The-Counter (OTC) health products, Ayurvedic herbs/ingredients, and alternative remedies.

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Get free medicine home delivery in over 1800 cities across India. You can also order Ayurvedic, Homeopathic and other Over-The-Counter (OTC) health products. Your safety is our top priority. All products displayed on Tata 1mg are procured from verified and licensed pharmacies.

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Book any lab tests and preventive health packages from certified labs and get tested from the comfort of your home. Enjoy free home sample collection, view reports online and consult a doctor online for free.

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Got a health query? Consult doctors online from the comfort of your home for free. Chat privately with our registered medical specialists to connect directly with verified doctors. Your privacy is guaranteed.